![]() It can point them to your current listings, and book them for open houses. Once visitors engage the bot, it can take them through a series of questions to figure out what they’re looking for. Capture leads: your chatbot is a lead magnet.The visitor will feel like they’ve been helped, and you won’t have wasted any time. Save time: instead of responding to one-time inquiries that don’t result in any business, your chatbot can handle it.Using a chatbot on your Facebook page or on your website helps you: If they chat for longer and tell your bot about what they’re looking to buy or sell, even better. Your chatbot then comes alive and asks the visitor some questions about what they’re looking for.Įven if that visitor ends the chat right away, your chatbot has a record of that user. Let’s say someone visits your Facebook page and, intrigued by your Facebook Messenger icon (like Wall Street Journal’s), starts a conversation. In short, to handle questions that come in at any time of day, and to capture the information of all leads - including the ones that go nowhere. What can real estate agents use chatbots for? These kinds of bots only know how to respond to the specific questions they’ve been programmed for. Some use only programmed rules established by their author. Click that button and the WSJ’s chatbot will send you news and data that you’re interested in. See the blue button labelled ‘Get Updates’? It has a Facebook Messenger icon. Want to see how it works for yourself? Check out the Wall Street Journal’s Facebook page. All kinds of companies are using these bots to help visitors, customers and followers get the information they’re looking for. Once a visitor starts typing their question or comment, the chatbot will respond accordingly. They can be used on a variety of platforms, too, including Facebook Messenger, on a website, or through SMS. ![]() These are simpler, smaller scale systems that can respond to just enough questions to be useful, but not enough to be creepy.Ĭhatbots work like an instant messaging service. ![]() Read on to learn how the latest tech tool is changing the game for real estate agents.Ĭhatbots are artificial intelligence systems that are radically changing online customer service and communication.īefore you get scared, know that these aren’t the kind of advanced robots that destroy humans in movies. And that means you could be missing out on great leads.Ĭhatbots are making it possible for realtors to offer sleek and *instant* online assistance to anyone who comes looking for information. You might send them an autoresponse but to personally reply to every inquiry within minutes or hours? Not gonna happen. They want information NOW.įor real estate agents running their own real estate business, it’s pretty much impossible. The “need it now” mentality has totally changed the world of customer service.Ĭonsumers are no longer satisfied by a response that comes in 24 to 48 hours later. If you’re craving Thai food, a bike courier will deliver it to you in minutes. You can buy something from Amazon and have it show up the next day. Want a blowout before a big event? There’s an app for that, too. Need someone to pick up your dry cleaning? There’s an app for that. ![]()
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